History

•  Innovative IT business founded by Kenneth Hansen

1986

• Hansen contracted to develop a telecommunications billing system for Australia's largest telecommunications provider
  

•  Developed the industry's first Internet customer self-service solution

•  The company's first United States customer care and billing system installation

• Hansen publicly lists on the Australian Stock Exchange (ASX:HSN).
• Pioneered browser-based customer care for utility call centers.

• First million+ customer browser CIS installation

• Hansen enables a multi-fuel billing system for large Australian utility - in an Australian first, the electricity and gas billing data is presented on one consolidated bill.
• First Hansen customer with convergent billing across the energy and water industries 

• First 5 million customer CIS installation for dual-fuel electricity and gas

• Hansen secures its first major CIS contract in Japan, delivering a network solution to Japan's largest electricity utility.
• Reported #1 CIS vendor to North American energy retailers by Chartwell Inc.

• First implementation of the telecommunications billing system in the United Kingdom.
• Winner Best CIS/CRM Implementation North America at Xcel Energy

• Winner best CIS/CRM awards Europe at Airtricity.
• Third full retail compliant network billing installation in Australia.
• Winner best CIS/CRM awards Europe North America at Direct Energy

• Managed services agreement with Tesco Mobile, the UK's fastest growing mobile operator.
• Ranked in the top 3 CIS vendors for investor-owned utilities by UtiliPoint International.
• Hansen Technologies acquires Peace, a world-leading CIS software provider.
• Hansen achieves world-leading results and benchmarks its Meter Data Management engine to process 1 million interval meters in one hour.

• Ranked in the top 3 CIS vendors for investor-owned utilities by UtiliPoint International