HUB Water is designed to meet the specific needs of today's water industry. In
an environment where competition, product diversification and user-pays are the
dominant themes, legacy billing systems can no longer cope.
HUB Water maintains the relationships between customers,
associated properties, associated services and the products they use. In HUB
Water services are defined as the facilities that the water utility
organisation provides to its customers i.e.; rates based water supply, usage
based water supply, wastewater, licenses, entitlements, and so on. Products are
the chargeable items associated with a service such as usage based water supply
might have different products representing charges that vary on water quality,
quantity, availability and reliability.
HUB Water generates the charges associated with product
usage, controls bill generation, manages bill distribution and provides revenue
collection facilities from multiple payment channels. HUB Water provides
enhanced debtor management activities such as debt distribution and debt
consolidation.
HUB Water utilises a user configurable workflow engine. This
component has built-in document generation and management facilities - it may
also be integrated with proprietary electronic document management systems.
For further information please email the
Hansen Billing Manager.
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