Our comprehensive application management services allow utility IT departments to focus on core business priorities while our experienced utility professionals ensure optimal management of your solution.
IT applications should enable a business to run efficiently, facilitate change, and drive automation. Effectively managing major systems such as CIS and MDM requires intimate knowledge of the applications, focused resources, and a sound understanding of utility business requirements. The cost and complexity of managing these systems can place a strain on a utility's in-house IT services, yet finding a company to outsource to with the right set of skills and applications expertise can be difficult.
Hansen has built its reputation on the supply of best-fit application solutions to the ever changing Utilities sector. Our comprehensive application management services allow utility IT departments to focus on core business priorities. Hansen has a group of experienced utility professionals that are able to design, analyse, specify, develop, configure and support our applications. Since the solutions are owned and developed by Hansen, our application management takes a holistic approach to cover utility-specific enhancements, maintenance, and performance of the system - all surrounded by SLAs that meet your business requirements. Services include application parameterisation and testing, advanced IT operations support, and application security.