Hansen's unique solution for converged pre- and post-paid billing can accept data from a variety of external systems and switches in both rated and unrated formats. As rating and billing takes place within the Hansen solution,
telecommunications companies can create new tariff packages and product
offerings in an efficient and cost-effective manner.
- Bill consolidation of pre- and post-paid accounts from back-office systems
- Management of complex customer account hierarchies
- Customer service access via web interface
- Wizards for customer acquisition and new product sales
- Product rating, pricing, and discounting
- Customer care and dispute handling
- Bill production and distribution
- Single interface converges multiple systems and services
- Network and system agnostic platform
- Ability to support multiple MVNOs for wholesale operations
Hansen has successfully delivered unique combined pre- and post-paid solutions on time and within budget. The system has the capacity to:
- Significantly reduce churn by converging pre and post paid accounts
- Win new subscribers from the competition
- Help protect against fraud
- Offer a single view of the customer for multiple services
- Simplify the management of complex corporate account hierarchies
- Limit the impact to back-office systems