Meeting the Challenges for Today’s Large-Scale Utilities
Peaceplus is a highly-configurable end-to-end CIS for utilities, retailers, and network companies designed to support smart metering, business intelligence, social media portals and converged services. Deployed in over 40 markets, Peaceplus supports a diverse range of business types and customer profiles; from mass-market and residential, small business and commercial, to complex commercial and industrial enterprises.
Peaceplus is comprised of a number of standalone and interrelated modules that can be configured to support specific business types, including regulated integrated utilities, as well as deregulated retailers, network companies, and utilities.
- Future-proof systems – Service Oriented Architecture allows customers to install and add targeted solutions like Call Center, Collections, and Smart Meter.
- Unleash Browser Power with an Interface that is easy for agents to learn and utilize.
- Advance industry specific business processes with our Workflow component; customer sign-ups, service orders, marketing campaigns, and debt recovery.
- Reduce staffing costs by consolidating resources. Fewer agents are required to operate the system across the customer lifecycle.
- Utilize built-in customer risk analysis and minimize debt recovery costs with targeted debt treatment paths.