The Service Desk is staffed by Hansen’s functional and technical experts who are experienced at analysing the nature of issues raised and clarifying details with the client. Co-located with our development centre, technical and support resources can work closely together to resolve issues promptly.

Select the Hansen service which you require support for by clicking the tab below:

HUB

Email: customer.support@hsntech.com or Hansen_Service_Desk@hsntech.com

Australia: 1800 891 233

UK: 00800 4267 3648

International: +61 3 9840 3842

Ticket Logging Self-Serve Portal: https://cq.hubclient.hsntech.com/cqweb/

ICC

Europe, Middle East and Africa:
E: icccsemea@hsntech.com  
T: +31 23 3021 701

Americas:
E: icccsamer@hsntech.com

T: +800 354 8960

Asia Pacific:
E: icccsapac@hsntech.com

T: +86 108 418 1808

Login to ICC Online: http://icconline.hsntech.com

PEACEPLUS

Email: Hansen_Service_Desk@hsntech.com

Australia: 1800 073 223

United States: 1877 387 3223

Ireland: 1800 556 445

International: +61 3 9840 3842

Hansen Service Desk Portal: https://hansentechnologies.atlassian.net/servicedesk/ 

Hansen Extranet: extranet.hsntech.com

NIRVANASOFT

Email: Hansen_Service_Desk@hsntech.com

United States: 1877 387 3223

International: +61 3 9840 3842

Ticket Logging Self-Serve Portal: http://asw-cqexternal.hsntech.com/cqweb/login

Hansen Extranet: extranet.hsntech.com

UTILISOFT

Email: Hansen_Service_Desk@hsntech.com

Australia: 1800 891 233

International: +61 3 9840 3842

Ticket Logging Self-Serve Portal: https://cq.hubclient.hsntech.com/cqweb/

BANNER CIS SUPPORT

Email: bannerCISsupport@hsntech.com

United States: 1866 251 3809

Ticket Logging Self-Serve Portal: https://cq.banner.hsntech.com/cqweb/login

Hansen Extranet: https://extranet-us.hsntech.com/

HOSTING & IT SERVICES

Email: customer.support@hsntech.com

Australia: 1800 684 436

UK: 00800 4267 3648

International: +61 3 9840 3145